Trying to keep cool.

We had received quotes from other window companies who tried to sell us less efficient, more expensive windows. This led us to be unsure if we could find a company to meet our specific budget and efficiency needs. Months later, we decided to give it one more try. Our experience with HomeTown Contractors was by in large positive. We easily made a convenient appointment for an estimate. While the impressive presentation with Craig was longer than expected; we had all of our questions answered and were positive we could get an honest, accurate quote. He was excellent in listening to our specific needs. He helped us find a solution for two upstairs rooms being much warmer than the rest of the house without creating damage and without buying new hurricane shutters. Over the next few days he was availble to answer our many questions. The next step was measuring and unfortunately there was an issue. We had an appointment set up and were assured he was on the way because like everyone else, we had other commitments that day. When he did not arrive I notified the office and was told he had lost track of time, but would come later to meet my schedule. It is unfortunate that my day was wasted, but it was corrected with importance. The day of installation went very smoothly. They arrived earlier than expected, kept the areas clean, and were very professional. Afterwards, I was instructed on the use, possible issues that could be encountered, and what to expect next. Soon after, ther

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