Best Home Project Experience Ever

The sales presentation was thorough, and all my questions were completely answered, and the answers were honest. Everything I was promised in the sales presentation came to life exactly as described. No surprises! I was notified telephonically in advance when someone was coming and if a change was required, I was consulted and assured this was only a hiccup. Clint came down to measure and answered more questions that we thought up. Again, no surprises. Jeremiah & James came and built a foundation for our bay window. They were pleasant, courteous, and hard working. Mike and Nick spent two days installing windows. They were thoroughly professional, hard-working and efficient. They were also friendly and courteous, and we enjoyed having them in the house. Phil dropped by to do the contractor’s QC. We had an enjoyable conversation and he was very interested in what we had to say about the work that was done. Tracey was involved throughout the project. She gave us a general concept of the work schedule followed by a detailed schedule when the windows arrived at their place. She was readily available when we called and very receptive to our requests and concerns. She frequently contacted us and kept us abreast of developments. We appreciated the letter she sent stating that we were now part of the HTC family. We appreciated even more the efforts of everyone making us feel like we were part of the family.

Share on Facebook Share on Twitter Share on LinkedIn Share via Email

All reviews