Great job!

From the initial presentation by Mario to the installation by Tim & Kaleb, everything was done with the highest standards. ✔️ Mario answered every question and explained every step. He was personable and a delight to meet. He also did not rush (which, as a 77 year-old, I really appreciated.) It's always important for a customer to know what they are getting and he clarified everything from the cost/value to the time-line. When he left, I had no second thoughts. He was knowledgeable and professional. I got 3 estimates and had 3 presentations and Mario's was more factual and less "sales-pitch"..... I felt secure enough in his answers to make the $$$ investment that day. The contact with the office was with Elizabeth. She provided timely information and was delightful to speak with on the phone .📲 She let me know that I could call with questions at any time.......which I did after being told that the windows 🪟 had arrived and that Wes would call. I didn't receive a call, so I called Elizabeth and was told that Wes was out of the office a d would call the next day. He did not call, so I cled Elizabeth and she gave me the installation dates then. Wes was the only lapse in the support since the installation was done SO WELL by Tim (Kelly) and Kaleb (Ball) I was SO pleased with their job! They arrived on time & were so understanding about the fact that I am also in the middle of a ceiling repair. They were careful, efficient & even finished early...GRE

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